FAQ

Frequently Asked Questions

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The application is paid. When will the assets be credited to my wallet?

The transfer to your wallet after payment of the application is almost instantly. If this does not happen (within 30 minutes), check the status of of the request in your personal cabinet.

Is it possible to cancel the application?

The executed application is irrevocable, i.e. on such an application the funds The funds are non-refundable. If the request has been paid but not yet fulfilled, you can return your funds (minus the transfer fee) by writing to support.

Can I pay you directly to my wallet?

Absolutely not. Only through the application on the website. Direct payments will be refunded minus the transfer fee.

What are your commissions?
Deposit amount Profit (% in trades) Service fee on your net profit
To $ 1000 to 3% 30%
Deposit amount Profit (% in trades) Service fee on your net profit
From $ 1000 to $ 5000 to 6% 25%
Deposit amount Profit (% in trades) Service fee on your net profit
From $ 5000 to $ 25000 to 10% 20%
Deposit amount Profit (% in trades) Service fee on your net profit
From $ 25000 Individually Individually

* The size of the deposit regardless of the trading pair is equated and equivalent to calculations in dollars, in the ratio of the rate calculation at the current moment.

I specified the wrong wallet number to receive funds. What should I do?

Unfortunately, executed payments cannot be cancelled. If the wallet number is incorrect, the payment will not reach you. If this happens, please contact us and we will refund the payment minus the transfer fee.

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