Terms of the exchange service

Check out the terms

1. Parties to the agreement

The agreement is between the online title exchange service, hereinafter referred to as Contractor, - on the one hand, and the Customer, represented by the one who has made use of services of the Contractor, - on the other hand.

2. List of terms

2.1 The title exchange is an automated product of the Internet service, which is provided by the Contractor based on these rules.

2.2 The Customer is an individual who agrees to the terms and conditions of the Contractor and of this agreement, to which he joins.

2.3 The title sign is a conventional unit of this or that payment system, which corresponds to the settlement of electronic systems and denotes the scope of rights, corresponding to the agreement of the electronic payment system and its Customer.

2.4 Application - information transmitted by the Customer for the use of funds by the Contractor electronically and indicating that he accepts the terms of use of the service offered by the Contractor in this application.

2.5 KYC & AML - 'Know Your Customer' and 'Anti-Money' Laundering.

2.6 Exchange rate - the value ratio of cryptocurrency, electronic money and fiat currency to each other when exchanged.

3. Terms of Agreement

These rules are deemed to be organized by the terms of the public of the offer, which is formed at the time of the customer's application and is one of the principal components of this contract. The public offer are referred to as the information displayed by the contractor on the terms and conditions of the application. The main component of the public offer is the actions taken at at the end of the application by the customer and indicating his exact intentions to transact on the terms and conditions offered by the Contractor prior to the completion of this application. The time, date, and parameters of the order are created by the Executor automatically at the moment of the end of the formation of the given order. automatically at the time of the completion of this bid. The offer must be accepted by the client within 24 hours of the end of the formation of of the bid. The service contract shall become effective upon receipt of of the title characters in the full amount specified in the application from the Customer to details of the Contractor. Transactions with title units shall be accounted for in accordance with the the rules, regulations and format of the electronic settlement systems. The contract is valid for a period of time, which is set from the moment of submission of application until termination at the initiative of one of the parties.

4. Subject matter of the agreement

Through the use of technical methods, the Contractor undertakes to perform exchange of title deeds for a commission from the customer, after the filing of an application by the person in question and shall do so by selling the title deeds to persons wishing to purchase them at an amount not less than the amount specified in the application submitted by the purchaser. The Contractor undertakes to transfer the funds to specified by the Customer requisites. In the event that during the exchange profit, it remains in the account of the Executor as an additional benefit and premium for commission services.

5. In addition

5.1 If the Contractor's account receives an amount that differs from the application, the Executor shall make a recalculation that corresponds to the actual the receipt of the title units. If this amount exceeds the amount specified in the application by more than 10%, The Contractor shall unilaterally terminate the contract and all funds shall be returned to the Customer's details, taking into account the amount deducted for commission costs at the time of transfer, work costs and additional costs in the amount of 20% of the amount of funds received.

5.1.1 Funds are credited in accordance with the rules of the WhiteBit exchange. Cryptocurrency wallets are placed on the WhiteBit exchange. BTC network requires 2 confirmation, ETH - 20, ETC - 300, LTC - 10, XMR - 10, Dash - 10, DOGE - 20, etc. . We draw your attention that in case of technical works on Certain cryptocurrencies there are delays in entering your funds and payments to To you until the end of technical works on the exchange.

5.2 In the event that the title signs are not sent by the Contractor to specified details of the Customer within 24 hours, the Customer has full the right to request termination of the agreement and to cancel his application, thereby thereby making a full refund of the title marks to his account. The application to terminate the agreement and return the title deeds shall be executed by the Contractor in the event that the funds have not yet been transferred to the the specified details of the Customer. In the case of cancellation of the agreement, the return of electronic currency is made within 24 hours of receipt of demand for termination of the contract. If the delays in the return are not due to. The fault of the the fault of the Executor, he is not responsible for them.

5.3 If title marks are not received from the Customer to the Contractor's account within within the specified period, from the date of the application by the Customer, the agreement between the parties shall be terminated by the Contractor on the one hand, as the agreement does not take effect. The Customer may not be notified thereof. If title signs are received at the Contractor's details after the specified deadline, such funds shall be transferred back to the Customer's account, with all commission costs associated with the transfer shall be deducted from such funds.

5.4 If there is a delay in the transfer of funds to the details specified by by the Customer, due to the fault of the settlement system, the Contractor shall not be liable for for damages resulting from the long receipt of funds. В in this case, the Customer must agree that all claims will shall be made against the settlement system, and the Contractor shall render his assistance to the extent of his abilities within the limits of the law. to the best of his ability within the limits of the law.

5.5 In the case of detection of tampering with communication flows or exerting impact, with the purpose of impairing the performance of the Contractor, namely its software code, the application is suspended and the funds transferred are subject to recalculated in accordance with the agreement in force. If the Customer does not agrees with the recalculation, he has the full right to terminate the contract and title signs will be sent to the customer. title signs will be sent to the details specified by the Customer.

5.6 In the case of the use of the services of the Contractor, the Client fully agrees that the Contractor shall have limited liability consistent with the scope of these rules of the received title deeds and does not gives additional guarantees to the Client, and shall not be additional liability. Accordingly, the Customer shall not be additional liability to the Contractor.

5.7. The customer undertakes to comply with the regulations in accordance with the law, and also not to tamper with communication flows and not to interfere with the normal operation of the Contractor's software code.

5.8. The Executor shall not be liable for damages and consequences in case of erroneous transfer of electronic currency in the event that the Customer has indicated when submitting the application with incorrect details.

5.9 The Contractor may charge a commission of 10% + commission for the transfer in the case when the executor cannot fulfill request (to send funds to the client on the card) due to the fact that the client's bank card is blocked or is under suspicion of fraud by the bank security services.

5.10. The administration of the exchange service has the right to make AML-checks assets received from the client. If the transaction has a high risk, The Executor has the right to deduct an additional commission.

5.11. The Service has the right to carry out additional checks of information of the User and request from the User any necessary documentation for for any reason related to its use of the Service and/or as supporting evidence for any information that the User provides to the Service.

5.12. Support for Users is conducted by operators only on the site.

5.13. The Service has the right to cancel an exchange request created by the User cryptocurrency, electronic money or fiat currency, if the payment for such application has not been credited to the service's account after 30 (thirty) minutes from of the moment of creation of such an application.

5.14. The Service has the right to refuse to perform the exchange if the transfer of cryptocurrency, electronic money or fiat currency to the Service account was made without executing an Order using the user interfaces on Service Website. Cryptocurrency, electronic money or fiat currency, transferred to the Service account by the User without making an Order through user interfaces on the Service Site, can be returned to the User upon request, subject to the deduction of the payment system fee in in accordance with the limitations set forth in these Rules.

5.14. The Service has the right to refuse to provide services to the User in If the User fails to provide complete and sufficient data, necessary for his identification, and to block the Funds received from of the User until such data are reported by the User.

5.15. To check transactions for anti-money laundering The money exchanger uses the AMLbot service. More details with this You can find the service at the link: amlbot.com

5.16. When checking transactions for anti-money laundering funds exchange office focuses on high-risk parameters. High risk parameters are : "Dark Service" ; "Dark Market" ; "Exchange Fraudulent" ; "Scam" ; "Illegal Service" ; "Stolen" ; "Mixer" ; "Ransom" ; "Gambling". More details with parameter descriptions high risk you can see the link: amlbot.com/ru/chto-my-analiziruem

5.16.1. In order to counteract the legalization of proceeds from crime through, and financing of terrorism, exchange offices conduct AML checks transactions coming from clients. If the transaction is identified as high risk, the exchanger may suspend an exchange transaction pending verification in accordance with FATF standards.

5.16.1. In order to counteract the legalization of proceeds from crime through, and financing of terrorism, exchange offices conduct AML checks transactions coming from clients. If the transaction is identified as high risk, the exchanger may suspend an exchange transaction pending verification in accordance with FATF standards.

5.17. In case of return of Funds received from the User at night, can be returned during the working hours of the exchange office in USDT equivalent to the moment the Service starts.

5.18. When working with Applications of Users, the administration of the Service is entitled to:

5.18.1 Stop communicating with the User who violates the etiquette of business, asking questions unrelated to the provision of services by the Service or not providing the Service with the information necessary for the provision of services.

5.18.2 If necessary, block the operation and the Means of of the User until he provides complete and sufficient to identify his identity.

5.18.3 To engage for the performance of its obligations, third-partyperformers.

5.18.4. to dispose at its own discretion of any Funds, received in the Service account without creating an Application.

5.18.5. to send the User to the e-mail address indicated in the User's Account, information about the status of the exchange process as well as other information related to activities of the Service.

5.19.1. The exchange office shall only accept payments on request from bank cards of individuals. Payments from bank cards of LLC and IE are not accepted. In case of sent from the bank cards of LLC and IE - the refund is subject to a fee 50%.

5.19.2 Due to the fact that on April 05, 2022, the U.S. Treasury website published message about Garantex Exchange being placed on the sanctions list, we would like to warn you, that deposits that came to our site from the Garantex exchange automatically have the risk of AML. 70% and above. It will be necessary to pass the verification.

6. Warranty period

Within 24 hours of the execution of the title exchange, the Contractor shall provide a warranty for the services rendered, provided no other terms.

7. Unforeseen circumstances

In the event that, during the processing of the Customer's application, unforeseen circumstances arise unforeseen circumstances that contribute to the failure of the Contractor to the terms of the contract, the deadline for the execution of the application shall be postponed by the corresponding the duration of the force majeure. For overdue obligations, the Contractor shall not be liable.

8. Form of agreement

This agreement is accepted by both parties, represented by the Contractor and the Customer, as an equally valid contract designated in writing.

9. Dear customers, we work only with cards of Russian banks!

If you wish to receive funds on foreign cards, notify the operator before creating the application.

10 Claims and Disputes

Claims under this agreement shall be accepted by the Contractor in the form of e-mail, in which the Customer specifies the essence of the claim. This letter is sent to the specified on the site details of the Executor.

11. Conducting exchange operations.

11.1 It is strictly forbidden to use the services of the Executor for Illegal transfers and fraudulent activities. By concluding this contract, the Client undertakes to comply with these requirements and in case of fraud shall bear the criminal liability established by legislation for the time being.

11.2 In the case of the impossibility to execute the request automatically, due to circumstances not circumstances beyond the Contractor's control, such as lack of communication, lack of funds, or erroneous data of the Client, the funds are transferred to the account within the next 24 hours or returned to the details of of the Customer, minus the commission costs.

11.3 At the first request, the Executor shall have the right to transfer information about of the transfer of electronic currency to law enforcement authorities, the administration of settlement systems, as well as victims of misconduct suffered as a result of as a result of proven fraud by judicial authorities.

11.4 The customer is obliged to submit all documents certifying his identity, in case of suspicion of fraud and money laundering.

11.5. The Customer undertakes not to interfere with the work of the Contractor and not to cause damage to its software and hardware, and the Customer undertakes to transmit accurate information to ensure that the Contractor complies with all terms and conditions of the contract.

11.6 This exchange office does not fix the exchange rate at the time of creating request.

11.7 A completed application in its entirety cannot be cancelled.

11.8. To incorrectly specified details refund is made only through the specified E-mail in the application. (When creating the application, please make sure that You specified correctly your E-mail. Errors in the details can only be changed by the at the specified E-mail).

12. Disclaimer

The contractor has the right to refuse to enter into a contract and perform the application, without giving a reason. This clause applies to any client.

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